Frequently Asked Questions

Q: Can anyone use the service?
A: If you have a laptop computer with a wireless interface card, you can use the wireless network at the library. 

Q: What do I need to access the Mission Viejo Library’s wireless network?
A: You need a laptop computer with a built-in card or a Wireless Network PC Card.  Wireless access uses the Wi-Fi standard IEEE 802.11b or 802.11g. After you purchase the card, follow the manufacturer’s instructions to install it on your computer. This should involve installing the network card driver and also a client utility program. This program will allow you to configure the settings for your network connection, monitor signal strength, and perform other useful tasks. 
If your laptop already has a wireless card built in, make sure the card is configured to be on.

Q: What settings do I use?
A: SSID or Network Name: CMV WIFI
WEP: Disabled

Network IP Settings:
DHCP: obtains an IP Address automatically
DNS: obtains a DNS address automatically
Gateway: no default gateway set – your card should detect it automatically.

Q: Can the library staff help me configure my computer?
A: The Library staff cannot assist you with your laptop, wireless card, or configuration. The Library staff cannot accept the liability of handling your equipment.

Q: Where can I access the Mission Viejo Library’s wireless network?
A: The network is accessible anyplace in the library.

Q: Can I print while using wireless?
A: Printing is not available. You may save your work to disk or e-mail the files to yourself.

Q: Is Internet browsing restricted in any way?
A: Yes. Software filtering is utilized to adhere to existing Library Internet Use policies.

Q: Can I download large files?
A: The bandwidth available for the wireless Internet connection is shared with all others in the library. To show consideration for others’ needs, we ask that you not download excessively large files.

Q: What speed is the Internet connection at Mission Viejo Library?
A: Mission Viejo Library has a T1 line. However, as with any Internet connection, your speed may fluctuate greatly due to heavy traffic on the Internet at different times of day.

Q: If there are too many users, will I be blocked from using the wireless network?
A: A pool of resources has been set aside large enough to accommodate users at the library. You will not be "blocked" from accessing the network because of too many user connections.

	Bring your own laptop and wireless card or wireless-enabled device.  The Library does not check out laptops, wireless cards, or PDAs.
	Bring a fully charged battery.  Public outlets may not be available.
	Check your manual if you cannot get your wireless card to work.  The Library staff is not able to provide technical assistance with your computer.

Limitations and Disclaimer

The Library’s wireless network is not secure. Information sent from or to your laptop can be captured by anyone else with a wireless device and the appropriate software. All communications are passed through the Internet without encryption. We cannot guarantee the security of any personal information that you transmit over the wireless connection after you log in to our network.

Library staff are not able to provide technical assistance, and no guarantee can be provided that you will be able to make a wireless connection.

The Library assumes no responsibility for the safety of equipment, or for laptop configurations, security, or data files resulting from connection to the Library’s network.

For More Information

Wireless Internet Guide
http://wireless-internet.org/index.php

Help for Laptop Users (PC and MAC)

AirPort Support:
http://www.apple.com/support/airport/index.html
For Apple users.

Help for PDA Users

PC World: Mobile Computing, Upgrading Your PDA.
http://www.pcworld.com/howto/article/0,aid,112717,00.asp
Mainly discusses Bluetooth, but some Wi-Fi too.

PDA Buyer’s Guide: Wi-Fi (802.11b) Networking for your PDA: Palm, Visor, Pocket PC.
http://www.pdabuyersguide.com/tips/wifi.htm
Includes an overview, and reviews of different wireless cards.